15+ years in injection mold project management
12+ years in mold design and DFM
10+ years in mold and injection molding quality
8+ years in injection molding process development
| Channel | Target Acknowledgment | Service Window |
|---|---|---|
| Typically within 3 business hours | Mon–Sat, 08:00–19:00 China Standard Time (UTC+8) | |
| WhatsApp / WeChat | Typically within 1 business hour for active projects | Mon–Sat, 08:00–21:00 China Standard Time (UTC+8) |
| Video Call (Zoom/Teams) | Same or next business day when schedules allow | By appointment across agreed time zones |
| RFQ Submission | Receipt and missing-information check within 3 business hours | Business days during the published service window |
| Formal Quotation | Timing confirmed after technical scope review | Depends on part and tooling complexity |